Fiona has been Deputy Manager at The Lakes Care Centre since February 2024. Prior to this, Fiona spent time nearly 5 years working as a Bursar at another OSJCT care home, Millbrook Lodge, in Brockworth. 

“No two days are ever the same at The Lakes. I am very fortunate to have the opportunity to interact with our wonderful residents and their families” Fiona said. 

When asked what her favourite memory was from her time at The Lakes, Fiona reflected on one of these many opportunities she had to interact with a resident and their loved one. 

“The Lakes were taking part in a baking competition, and I was lucky enough to transport one of our keen baking residents and his family to the grand finale in Bath. This resident was from a farming background, and it was an absolute pleasure to see the look on his face as we drove around the countryside and told tales of his farming days.” 

In her spare time away from The Lakes, Fiona enjoys travelling, trips to the movies and theatre, as well as spending as much time with her loving family as possible.

Nikkie joined the Trust in 2018 at Jubilee Lodge as Head of Dementia Care before progressing to Head of Care and then Home Manager at Orchard House. After a short time away, she returned to the Trust in April 2024 as Home Manager at The Lakes.

She holds a range of qualifications including NVQ Level 5, Level 3 Dementia Care and Level 3 Teaching Education, and is an experienced Moving and Handling Instructor of over 20 years. Nikkie is passionate about empowering colleagues, supporting professional growth, and ensuring the highest standards of care for residents.

Outside of work, Nikkie enjoys travelling to hot and sunny destinations, trying extreme sports and spending time with her family. 

Lloyd joined the Trust in 2021. Originally from Australia, he moved to England in 2017 and managed pubs until the COVID pandemic, when he began working in care. He now brings together his background in hospitality and his knowledge of the care sector to his role as Bursar, where he enjoys supporting colleagues and welcoming the many people who visit The Lakes.
Outside of work, Lloyd enjoys spending time with his family and walking his 16-year-old Pug, Sasha.
 

Paul joined the Trust in August 2021 as Activity Coordinator. Before this, he worked in telecommunications for most of his career until retiring. A talented musician, Paul is a member of a ukulele group that has performed in various care homes. Inspired by the opportunity to bring music and creativity into people’s lives, he came out of retirement to take on his role at OSJCT.
Paul is passionate about introducing music, the arts, animals, and outdoor activities into daily life at the home. He believes these experiences bring great joy to residents and provide many wellbeing benefits. 

Outside of work, Paul remains an active member of his ukulele band and continues to pursue his passion for music.

Martin joined the Trust in 2021 as Maintenance Lead at The Lakes. He brings with him a varied background in electromagnetic engineering, kitchen fitting, and long-distance lorry driving. Martin takes pride in repairing and restoring equipment to full working order and enjoys the challenge that each new task presents.

Outside of work, Martin enjoys taking his dog for long walks, going camping, and riding his Kawasaki 650.

Casey joined the Trust in January 2019 as a Carer and was promoted to Care Lead in 2022. She has completed her NVQ Level 3 in Health and Social Care and will soon begin her Level 4 qualification, reflecting her commitment to progressing her career in the sector.

Casey enjoys supporting residents and their families, particularly when working with more complex care needs. She values collaboration with multi-disciplinary teams and is keen to learn from every situation in order to continually improve her practice. 

Outside of work, Casey enjoys spending time with her family and their Dachshund, Snoop.

Marie joined the Trust in 2022 as a Cook and was promoted to Chef in July 2024. She holds qualifications equivalent to NVQs in Catering and Supervising. 

Marie is passionate about her role and enjoys planning and creating a varied range of seasonal dishes and classic favourites for residents, working closely with the team at The Lakes. She also particularly enjoys baking cakes.

Outside of work, Marie loves spending time with her dogs and grandchildren.
 

Benson joined the Trust in August 2022 as a Carer. Originally from Nigeria, he previously worked as a hairdresser, barber, and massage therapist, skills which reflect his love of interacting with people. 

Since joining OSJCT, Ben has embraced his role in care and is keen to progress further, with plans to begin his NVQ Health and Social Care Level 3 qualification.

Outside of work, Ben is a passionate football fan and a dedicated supporter of Arsenal FC.
 

Freya joined the Trust in 2025 as an Admin Assistant. After graduating with a degree in English, she worked in a number of administration roles before deciding to join OSJCT. 

Freya was attracted to the Trust’s welcoming atmosphere and the chance to work in a role with real purpose, giving back and making a difference. She enjoys being part of a team that supports others and creates a positive working environment, and is looking forward to developing her organisational, communication, and teamwork skills. 

Outside of work, Freya loves horse riding, reading, and spending time with her friends.