Care Leader Denise on Dementia Care and training at OSJCT
Dementia lead praises support and mentoring from OSJCT Admiral Nurses as the Trust publishes its Dementia Care Framework 2020 - 2022.
Dementia care in OSJCT homes is underpinned by a comprehensive Dementia Care Framework which is coordinated and championed by its team of Admiral Nurses, led by team lead Angie Williams.
Care leader, Denise Hayes, highly values the support and mentorship she’s received from Snr. Admiral Nurse, Angie Williams and her team in the eight years since she took the dementia lead at Chilterns Court Care Centre.
Denise said: “I’ve learned so much through all the support, training and best practice discussions which Angie has organised. Working alongside the OSJCT Admiral Nurses gives me confidence not only in our dementia care for residents but also when supporting family members through the challenges and changes in the relationships with their loved ones.”
Denise joined the Trust in 2008, initially as a night carer. Now as a care leader she supports five carers and 24 residents in Tulip household, as well as relatives of those in her care. Denise has gone on extensive dementia care training thanks to Dementia UK and the OSJCT Admiral Nurses. She uses her skills to support and guide employees at the home to be person-centred in their interactions with residents.
Denise explained: “Everyone’s experience of dementia is very personal. When establishing a successful care plan, we need to learn about the likes and dislikes of that person, and they may not be able to express themselves verbally. I’ve learned a great deal about assessing and communicating with residents living with dementia through their body language, facial expression. I write care plans in a positive way and we focus on what people can do, what makes them happy, when we see them smile.
“I’ve seen great successes where residents have overcome their fears and frustrations and focused on their goals and motivations. With care and attention, I’ve empowered residents who have been grieving or been obstinate to become comfortable and motivated.
“One lady overcame depression and lethargy to take charge of her own personal care. As she grew in self-confidence and self-determination, she took a lead in befriending and settling in new residents.
“When I’m confident, it helps residents and family members to relax. I’ve seen family relationships repaired, once a loved one has settled into a home, and the relatives are no longer experiencing the day to day stress of full-time care and worry.”