Edwardstow Court awarded Outstanding rating in the category of responsive
The home has been awarded a Good overall rating, with an Outstanding rating in the category of responsive.
Edwardstow Court Care Centre in Stow-on-the-Wold, Gloucestershire has been awarded a Good overall rating, with an Outstanding rating in the category of responsive, following an independent inspection by the Care Quality Commission (CQC).
In the CQC report, published in November, the inspector praised the management team and staff for being “outstandingly responsive to people's individual beliefs, preferences and needs”. The rating of Outstanding is an upgrade in the category of responsive, which evidences services that are tailored to meet the needs of individuals and delivered to ensure flexibility, choice and continuity of care.
The CQC report also includes feedback given by staff, residents and relatives of those living at the care home, as well as professionals who regularly visit the service.
The inspector added: “All staff demonstrated extremely compassionate, attentive and caring approaches in their interactions with people. They consistently promoted and encouraged people's independence and treated them with dignity and respect. People and their relatives were complimentary about the approach of the staff and the management team. Everybody we spoke with said they would recommend the service.”
Lynne Elliott, Home Manager at OSJCT Edwardstow Court Care Centre, commented: “I am very proud of the team and the rating is testament to their commitment to enhancing and improving the lives of residents at the home. The team has faced incredible pressures over the past 18 months, and I’d like to thank everyone for the care, compassion, and dedication they show for our residents’ wellbeing, day in, day out.”
Helen Bayliss, Regional Director for Gloucestershire, added: “I am delighted that Edwardstow Court Care Centre has been rated Good overall, with Outstanding in the category of Responsive. The team has really risen to the challenges of the past year and a half, and I commend them for their hard work and dedication.”
The care home, designed with a blend of traditional Cotswold stone and contemporary construction, offers residential, dementia, respite and day care for up to 48 residents.