Oct 2020
Grace Care Centre performs strongly in national care survey
The Your Care Rating Survey reports on feedback received from residents, their family and friends.
The results of the Your Care Rating survey of care home residents, their family members and friends were published recently.
Now in its eighth year, the Your Care Rating survey is the country’s largest and most authoritative survey of care home residents and their families and friends. The nationwide survey gives respondents a voice, putting their opinions at the heart of understanding more about how well care homes are performing. Over 11,800 residents in 362 care homes across the UK responded to the survey which was carried out in autumn 2019.
Survey respondents were asked to rate their homes on four themes: Staff and Care, Home Comforts, Choice and Having a Say, and Quality of Life.
As well as resident and family respondents in each home saying they feel safe and secure, Grace Care Centre also achieved very high scores for their staff team and quality of life.
Peter Moore, Home Manager at Grace Care Centre, said: “We are pleased to see these results come through from the Your Care Rating Survey. This survey takes is based on feedback from our residents and their loved ones – which is the most important feedback for us! I look forward to sharing these with the rest of the time and continuing to strive for the highest possible standards at Grace Care Centre.”
This year’s results for every care home surveyed are displayed on the Your Care Rating website (www.yourcarerating.org) The survey was compiled by leading research company Ipsos MORI with input from participating care home operators, together with the National Care Forum and Care England. The survey is the most authoritative of its type, and is also the country’s largest, capturing more views of residents than any other.