Monkscroft Care Centre is celebrating after achieving a 10 review score on carehome.co.uk, recognising the team's dedication to delivering outstanding, person-centred care and the positive experiences shared by residents and families.
Monkscroft Care Centre part of The Orders of St John Care Trust (OSJCT), a leading not-for-profit care provider, is celebrating after achieving a 10 review score on carehome.co.uk, the UK’s leading care home review website.
The achievement recognises the consistently positive experiences shared by residents and their families and is a reflection of the dedication, compassion and commitment of the whole Monkscroft team.
carehome.co.uk is a trusted platform where residents and their relatives can share their experiences of care homes, providing valuable insight for people searching for care and support for their loved ones. Review scores are based on feedback across a range of areas, including the quality of care, staff, facilities, activities, food, management and overall experience.
Achieving a 10 review score is a significant milestone and one that has been built through the hard work, teamwork and commitment of colleagues at Monkscroft Care Centre. Every day, the team works to provide person-centred care, build meaningful relationships with residents and create a warm and welcoming home environment.
Residents and relatives have praised the kindness, professionalism and dedication of colleagues, highlighting the positive difference the team makes to residents’ lives. The reviews reflect the home’s commitment to ensuring residents feel valued, respected and supported every day.
Doreen Paisley, Home Manager, said:
“Achieving a 10 review score on carehome.co.uk is something the entire team is incredibly proud of. This recognition is especially meaningful as it comes directly from our residents and their families, and reflects the care, compassion and dedication shown by our team every day.”
Renata Crisostomo, Divisional Director, added:
“I am incredibly pleased for the whole team at Monkscroft Care Centre on achieving this fantastic milestone. This recognition is a testament to the dedication, kindness and professionalism they show every day in supporting residents and their families. It is a wonderful achievement and one the team should be extremely proud of.”
The achievement reinforces the home’s reputation for providing high-quality care and support in a welcoming environment. It also highlights the strong relationships built between residents, families and colleagues.
Monkscroft Care Centre remains committed to maintaining the highest standards of care and continuing to provide a positive and fulfilling experience for every resident.