Elizabeth Scrivens (known as Ann) moved into Florence Court extra care housing scheme, Trowbridge, in December and has blossomed thanks to care and support in her new home. 

Rebecca Pike, Domiciliary Care Manager, explained: “When Ann first came to us, she was anxious and frail, but within just a few weeks she transformed into a confident and very social member of our community. She has told us that Florence Court is amazing, it’s the ideal place to be as she isn’t ready to move into a care home but didn’t feel safe to stay in her bungalow.”

Ann had lost confidence following a number of bad falls in her how home, and her mental health had been declining before she moved into supported living, where she has several hours of personal and domestic care each week, as well as the security of knowing that domiciliary carers are available 24/7.

Ann’s daughter Georgia is full of praise for Florence Court, in a recent Google review she said: “Mum has got a quality of life back that I thought was impossible for her before - this place has literally changed her in just this short space of time.

“What really makes this place special are the amazing team who run it and the care staff that work there. They all genuinely care about the residents and are in regular contact with us to ensure all mums needs are being met.

“I noticed a big change in mum within a month. She feels safe and secure, with daily care her mental health has improved so much that she is happy to be part of a community again.”