Jan 2020
Seymour House awarded Good CQC rating
The Orders of St John Care Trust (OSJCT) is pleased to announce that Seymour House care home in Chippenham, Wiltshire has been awarded a ‘Good’ rating by the independent regulator of health and social care services in England, the Care Quality Commission (CQC).
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Following an inspection in November, Seymour House was assessed as being good across five main areas of its service, including how caring, safe, effective, responsive and well-led the home was.
In a report published late December the inspector described how residents said they felt happy and safe living at the home.
The report states: “Staff were kind and caring and knew the people living at the home well. Staff respected privacy and dignity throughout the inspection.
“People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests.”
The report described how residents had personalised care plans and were treated as individuals. It also highlighted the good links Seymour House had with the local community and other health and social care professionals.
Sam King, OSJCT’s Assistant Operations Director for Wiltshire, said: “I am delighted that Seymour House has received such a positive endorsement of the service it provides. The whole team has worked incredibly hard to ensure that residents receive the best possible care, and I am really pleased that their efforts have been recognised in this way.”
You can read the full report here.