Whitefriars awarded Good CQC rating
The Orders of St John Care Trust (OSJCT) is pleased to announce that its Whitefriars home in Stamford, Lincolnshire, has been awarded a ‘Good’ rating by the independent regulator of health and social care services in England, the Care Quality Commission (CQC).
Following an inspection this summer, Whitefriars was assessed as being good across five main areas of its service, including how caring, safe, effective, responsive and well-led the home was.
In a report published this month the inspector commented: “People were happy and content living at the home and we received only positive comments about people’s experience at the home. There was a positive culture in the home with the registered manager and staff putting people at the centre of everything they did. People were encouraged to be involved in the running of the home and to voice their opinions on the care they received.”
The report praised how residents were supported to make decisions for themselves and how the home’s environment had been designed to support the independence of people living with dementia. The report also highlighted that residents were supported by staff who received the training and support necessary to provide safe care, and that the home had established strong links with the local community.
Louise Kirk, OSJCT Area Operations Manager, said: “I am delighted that Whitefriars has received such a positive endorsement of the service it provides. The whole team has worked incredibly hard to ensure that residents receive the best possible care, and I am really pleased that their efforts have been recognised in this way.”
You can read the full report here.