We are arranging window visits by appointment at all homes able to facilitate them. Please see our latest update to find out more about this and our project to install safe visitor rooms in our homes.
Visits are now only able to take place in two main ways: within designated visitor rooms or garden pods, and through ground floor windows. If a suitable visitor space is not currently available your home manager will contact you directly.
We will continue to facilitate internal visits for residents receiving end of life care. Two individuals from the same household can visit at the same time. Family and loved ones from other households can also visit, but these visits must be on separate occasions and not mixing different households.