• CQC Rating

The Orders of St John Care Trust (OSJCT) is very pleased to announce that its Hayward Care Centre in Devizes Wiltshire has been awarded a ‘Good’ Care Quality Commission (CQC) rating post inspection.

As a Trust we are really happy with this recognition and thankful for all the dedicated work delivered by our colleagues to ensure this independently endorsed success. The knowledge that our residents are content and receiving the best possible care with individual needs being met.

Sam King, Assistant Operations Director (Wiltshire), comments: “We are delighted to receive the ‘Good’ rating for Hayward Care Centre from the Care Quality Commission. It reflects how hard the team work at the home to make sure that the residents happiness is at the heart of what they do and the environment in which they reside, along with the carers expertise, is to the highest standards.”

Quotes from the CQC report:

Resident: “I would definitely recommend it as I am very happy here.”

Home Manager: “We do audits to monitor that we are on the right line, so we maintain improvements. Everyday we stop and have tea with the residents. It’s about quality time with residents. We are also part of the Devizes health and well-being group - getting us out into the community and helping the community.”