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Townsend House Front

Townsend House

Bayswater Road
United Kingdom

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A warm welcome to our home

  • Residential Care
  • Residential Respite

This traditional home has some lovely newly refurbished communal lounges, where residents can enjoy the company of others, take part in activities or simply sit down and read a good book. Also, inside, you will find a themed cafe, which is the perfect spot to whereby residents can enjoy a coffee and a slice of homemade cake with loved ones.

Townsend Garden

The home is surrounded by a large beautiful and much loved garden, with a plethora of colourful flowers. Many of our resident’s love enjoying the outdoor space in the summer months, where they may relax in the shade of the mature trees or play a game of chess on the large outdoor chess board.

Townsend Bedroom

Services & Facilities

Our friendly, professionally trained team are on hand around the clock to support our residents, ensuring they spend their day how they wish and enabling them to enjoy a fulfilling and independent lifestyle.

The attentive care team focus on the individual needs of the residents, with a tailored care plan for each person. Their aim is to improve the quality of life for our residents by creating lovely, comfortable, homely surroundings and by providing care, activities and other services designed around each resident’s needs and wishes.


Meet the team

The talented chef and kitchen team prepare tasty, home-cooked meals on site daily from our own kitchens. We source quality produce for our excellent breakfast, lunch and dinner menus. All-day dining is available for lighter meals and snacks and all dishes are carefully balanced to get the best nutritional value and cater for individual dietary requirements and preferences.


Seasonal produce is chosen whenever possible and of course, relatives and friends are always welcome to join us. The menus change daily, and the kettle is always on. Our chef bakes every day so there is always a fresh cake to enjoy.

Residents are also encouraged to help prepare their own food and to make snacks whenever they choose.

Download sample food menu

Whether it’s wet or dry outside, we at OSJCT feel that activities are essential in providing the best caring environment to live in.

Hobbies don’t simply stop when living with us at Townsend House. We have a dedicated Activities Co-ordinator who works closely with our residents to create a programme of fulfilling activities and events, tailored around each resident’s requests, hobbies and interests. The programme of events and activities provide a source of fun and laughter, to help each resident live their life to the full and make new friendships.

We are also fortunate to have the support of many volunteers of all ages from the local community, strengthening our links to this thriving market town. Here is a sample of activities on offer:

  • Trips to garden centres, cafés, pub’s, sporting events, National Trust parks, wildlife parks, aquariums and museums.
  • Visit from Pets as Therapy Dogs
  • Exercise and wellness activities, for example Seated Yoga, Zumba
  • Fun activities with the local toddler and nursery groups
  • Board game competitions and quizzes
  • Music therapy sessions
  • Gardening
  • Arts and crafts
  • Communal Church services

OSJCT Activities Guide

Download sample activities schedule

With so many well-being activities for body and mind on offer, we also recognise that everyone needs some personal space for relaxation and mindfulness for personal reflection. The cosy lounges offer an opportunity for some quiet time or to host family and friends.

And that’s not all:

We’ve had silent discos, hoe downs, Chinese banquets, Oscar parties and so much more.

Many of the activities feature Reminiscence Therapy to aid those living with Dementia to remember events, people and places using sight, touch, taste, smell and sound.

The home has strong links with the local community and there's never a dull moment. We run regular activities for all to join in:

  • Coffee mornings
  • Care Home Open Day 
  • Summer and Autumn fetes
  • Christmas parties

View our full events calendar to see more upcoming events taking place at Townsend House.

November 2020

Care fees vary depending on the level of care required and this will be confirmed upon completion of a care assessment prior to moving into the home.

Below is indicative pricing per week for self-funded residents.

Care TypeFees FromFees To
Residential long term£1010£1040
Residential respite£1110£1140

Our home charges self-funder rates for the services we provide. We accept third party top ups for individuals funded by the Local Authority up to the self-funder rate.

We understand that paying for long-term care can often be a complex subject, and with several options available to you it can be confusing. You will find helpful guidance on our Paying For Care page.

Key Facts

The Key Facts document contains information regarding this care home which can be used in comparison with other care homes or can be printed for reference and brought with you when you visit the home.

Townsend Key Facts

Meet the team

Home Manager

Dorte Chandler is the Home Manager at Townsend House. Dorte has worked in the care industry for 18 years having initially joined OSJCT as a carer at Mayott House (now an ECH scheme) when she was 20. Dorte was then promoted to Assistant Manager at the age of 21, which made her the youngest in the county at that time. Dorte then moved to Head of Care and after this Dorte became Home Manager at another OSJCT care home. Dorte then joined the training department in Health and Social Care but, because she missed working in a care environment she re-joined OSJCT in July 2018 as Home Manager of Townsend House.

Dorte has a Registered Managers Award, Health and Social Care level 4 and a counselling certificate.

Typically, Dorte begins her day by walking around the home, making notes and chatting with the residents. Dorte meets with the heads of departments on a daily basis to discuss the day ahead and highlight any priorities or appointments.

Dorte feels that every part of her role is equally rewarding, and she particularly loves talking to the residents, making sure they are happy, safe and well taken care of.

Dorte has two particularly fond memories of her time with OSJCT. The first was at Myott House where she helped a resident fulfil a lifelong ambition of going flying in a plane. The second was when she arranged for a resident at Townsend, who used to work on the railway, to go first class on the train to Dawlish in Devon for the day.

In her spare time, Dorte and her husband take care of their neighbour, do her gardening and take her dog out for walks. Dorte also has a love of pets, ballroom dancing and travelling in her campervan.

Head of Care

Sharon Dumper is the Head of Care at Townsend house. Sharon joined OSJCT in 2011 and has worked in the care industry for 30 years. Sharon initially started as a Carer and worked her way up to Care Leader due to her hard work and compassion for elderly people. Sharon says, “It was the manager at OSJCT who believed in me and give me the confidence to accept the Head of Care role which I love. It means I can still interact with residents whilst supporting the Home Manager.” She also adds, “The most important thing to remember is that the residents are the heart of everything we do.” Sharon has a QCF Level 3 in Health and Social Care, Level 3 in Dementia Award and a Level 3 Award in Education and Training.

Sharon loves her role as she feels she is making a difference to people's lives. It is the simplest of everyday things that give her the greatest pleasures in her role.

Sharon’s hobbies include cross stitching, arts and crafts and making things for the home and her loved ones. Making people smile is also one her favourite hobbies!

Sharon is also a qualified Nail Technician (Level 3) which she makes full use of at work when she occasionally treats the residents to manicures and pedicures.


Chris Ruane is the Administrator at Townsend House. Chris joined OJSCT in 2015 and has worked in administration all her life.

Chris has an NVQ Level 3 in Administration, ILM 1 and 2 in Team Work and Management and has an EU Computer Driving Licence.

Chris was introduced to the care industry through a family member who worked for the Trust. Chris loves the diversity of her role as she gets to meet residents, elderly people and their families.

A particularly fond memory of Chris’s with the residents was when she did a memory walk in the gardens of Oxford which she absolutely loved.

Chris’s hobbies include crochet, barbequing, doing jigsaw puzzles and going for long walks. She also loved caravanning with her children when they were younger and growing vegetables with them.

Come and visit us

Call: 01865 762232

Bayswater Road
United Kingdom

Get directions

Townsend House

Townsend House Front
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Townsend House

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