Head Housekeeper

Head Housekeeper

Location: Thornbury, Gloucestershire

Pay Rate: £13.32 per hour

Contracted Hours: 36 hours per week

Contract Type: Permanent

Grace Care Centre is a 70 bed Care Home located on the outskirts of the Historic town of Thornbury. The home offers compassionate and personalised 24-hour specialist dementia and residential care in a comfortable, homely setting.

ABOUT THE ROLE

Are you an experienced housekeeper with exacting standards of cleanliness and an eye for detail?

Can you lead and motivate a small team to deliver an outstanding housekeeping and laundry service for our residents, encouraging colleagues to always do their best?

As Head Housekeeper, you’ll play a vital role in maintaining the highest standards of cleanliness throughout the home. Leading a team of Housekeepers and Laundry Assistants, you’ll take pride in ensuring that every bedroom, communal area and living space is clean, tidy and well maintained.

You’ll be a champion for hygiene and infection control, ensuring that the appropriate standards and procedures are followed throughout the home. You’ll have access to specialised equipment and materials to help create a safe, comfortable and welcoming environment for residents, as well as their friends and families.

You’ll also support and develop your team, helping colleagues understand their responsibilities, maintain high standards and take pride in their work. By organising tasks effectively and ensuring the housekeeping and laundry services run smoothly, you’ll make an important contribution to residents’ comfort, dignity and wellbeing.

As part of a brand-new home, you’ll have the opportunity to help establish housekeeping routines, introduce effective ways of working and build a team that takes pride in creating an exceptional living environment from day one.

In joining us, you’ll also become part of our extended family, working alongside colleagues who are passionate about providing a safe environment, warmth and kindness to everyone who lives and works in our homes.

ABOUT YOU

You’ll have experience in contract cleaning within an industrial, business or domestic setting and feel comfortable working in an elderly care environment, with the ability to relate to residents in a caring and sensitive manner.

Previous supervisory experience, such as organising rotas, delegating tasks and training new starters, would be beneficial but is not essential.

You may also hold, or be working towards, a QCF Level 3 in Multi-skilled Hospitality Services or equivalent. A working knowledge of the Health and Safety at Work Act, COSHH Regulations and infection control would also be advantageous.

What matters most is that you’re a positive role model with excellent communication skills and a natural ability to build positive relationships. You’ll be a supportive leader who can motivate colleagues to provide the best possible service to our residents at all times.

You’ll also be confident taking responsibility, using your initiative to resolve problems and responding effectively to queries. With a proactive and organised approach, you’ll be comfortable adapting to changing priorities and helping your team maintain consistently high standards.

Most importantly, you’ll be enthusiastic about the opportunity to help establish a new care home and create an environment where residents feel comfortable, respected and proud to call Melksham Gardens home.

AND IN RETURN

The Trust is a great place to work. We’ve been providing care for almost 1,000 years and we’re currently the second largest not-for-profit provider in the UK. Not-for-profit means that we reinvest every penny we make into our residents, colleagues and the care homes we live and work in.

We’re committed to supporting our colleagues to grow and develop, offering opportunities for training and development within a nurturing, engaging and rewarding environment.

Here are some of the benefits you’ll enjoy as a valued member of our team:

• 28 days holiday (including Bank Holidays)
• A workplace pension
• Free uniform
• Free DBS
• Access to our Employee Assistance Programme
• Refer a Friend scheme, rewarding you up to £1,000 for every recommendation who successfully starts working for us
• Blue Light Card and “My Rewards” programme, offering discounts on shopping, days out, restaurants and much more

We reserve the right to close this role before the closing date, with no advance notice. We do encourage you to complete an application as soon as possible if interested.