When I joined OSJCT in 2012 as a Kitchen Assistant at Brookside care home in Melksham, I had no idea just how far this journey would take me. Nearly 14 years later, I now hold a dual role as Home Manager of Athelstan House in Malmesbury and Peripatetic Operations Manager for the South Division, supporting over 25 services, alongside my home.

As it’s Professional Care Worker Week, I’ve been reflecting on my career and the difference this profession has made in my life as much as the difference I’ve been able to make in the lives of others.

A journey of growth

I quickly realised that working in care is where I belong. With the Trust’s support and investment, I undertook qualifications that allowed me to progress to Head of Care (Deputy) by 2015.

I had the privilege of supporting my Home Manager to achieve an ‘Outstanding’ rating with the Care Quality Commission (CQC) in 2017. That experience showed me what excellence in social care truly looks like. Later, I was seconded to another home to help restore care quality during a difficult period, and once again the Trust believed in me by investing further so I could complete my Level 5 in Leadership and Management.

Since becoming a Home Manager, I’ve had the opportunity to support multiple services across Wiltshire and in August 2024, I stepped into a dual role, providing leadership to homes across the South while continuing to manage Athelstan House. Alongside this, I’ve continued my learning journey, most recently completing a Level 7 Senior Leader qualification.

Recognition and belief

What makes OSJCT special is not just the investment in professional development, but the belief they place in people. I have always felt trusted and empowered as both a care professional and as a leader. This has given me the confidence to grow, to stretch myself, and to support others to do the same.

Why Social Care is more than a job

Social care is not an easy profession. It is challenging, unpredictable, and at times emotionally demanding. But it is also one of the most rewarding careers imaginable.

There is something magical about the difference we can make every single day. Supporting a family member through the final days of their loved one’s life. Helping a resident re-engage with a long-lost hobby and seeing the pure joy it brings. Watching someone regain confidence and independence after a difficult time. These moments stay with you. They are reminders that this is not just work — this is purpose.

Athelstan House today

Athelstan House, in Malmesbury, is a thriving community of 80 residents, supported by an incredible team. In July 2025, we were proud to achieve a “Good” CQC rating across all domains: Safe, Effective, Caring, Responsive, and Well-led. For me, this recognition reflects the dedication and compassion of our colleagues, and the culture of quality and care we’ve built together.

Looking ahead

When I look back on where I started in the kitchen at Brookside and see where I am today, I feel proud, grateful and excited for the future. I know I couldn’t have done it alone. It has taken hard work, yes, but also the unwavering support and investment of the Trust.

We all start somewhere, but it is what we do and the support we receive along the way that unlocks our truest potential.

A message to future care workers

To anyone considering a career in social care: this is more than a job. It is a profession where you can grow, thrive and truly make a difference. You will face challenges, but you will also discover a sense of purpose unlike any other.

For me, social care has become not just a career, but a vocation. And with OSJCT, I know my future is bright.