Helen started her care career in 2001, and joined Hayward Care Centre as home manager in February 2025. She joined OSJCT Watersmead in 2011 as a carer and worked her way through many different roles. In April 2017 she was appointed Head of Care at OSJCT Brookside in Melksham and then she returned to Watersmead, where she became Home Manager, in July 2018.

Helen is extremely passionate about creating a wonderful home for her residents and championing person-centred care. “This is what I want to pass onto the team to support and develop them all to be the very best they can be”, Helen says.

Over the years Helen has completed her QCF level 2 and 3 in health and social care and she is currently working through her Level 5.

In her spare time, Helen loves spending time with her family. She has three amazing children along with Jasper, her long-haired dachshund, who she takes everywhere at the weekends. She also enjoys keeping fit with regular Zumba sessions and swimming.

Peter has been with the Trust since 2019 and he looks after the non-care side of Hayward Care Centre e.g. the catering, the housekeeping and the maintenance. He loves the friendly atmosphere in the home and that the team create a new phase of life for each of the residents, and new experiences for them. 

Peter retired from the Army after 37 years’ service and now loves to spend his spare time with his grandchildren, or fly-fishing.

Glynnis oversees the care across the home and her ethos of care is that it’s all about enabling people to live their lives how they choose. She has worked for OSJCT since 2007 and at Hayward Care Centre since 2015. 

Glynnis is a qualified psychiatric nurse and has links with the local churches to support Hayward’s residents. She loves walking through the doors in the morning knowing that she’s going to make a difference to people in the home. Outside work, Glynnis volunteers with the local Alzheimer’s support group.

Lucy started working at 18 as a laundry assistant in a care home, and worked in a variety of roles within the care sector which led her to discover her passion for helping people, causing her to pursue a career in nursing. She has been a nurse for 12 years now and feels extremely privileged to have had the opportunity to care for some wonderful individuals.

Lucy believes that 'When someone lets you into their life, their family, and trusts you to care for them, it truly is an honour.'

Jemima loves to work with people, and that is evident in everything she does. She organises a varied programme of activities for our residents at Hayward Care Centre and spends time talking to everyone, learning what each likes to do or would like to try. The activities include regular favourites like skittles, curling, music and movement, bingo, and the ever popular – and competitive! – Friday quiz.

Outside work, Jemima runs a Brownie group and teaches a ballet class. Previous roles have included being a nanny, and an outdoor activity instructor. Jemima has worked at Hayward Care Centre since February 2024.

Suzanne has worked at Hayward Care Centre since November 2023, and this is her first role in care. Previously, she worked as cabin crew. 

Suzanne loves following jobs through to the end, and loves the attention to detail that her job allows, remembering all the little things about the people she cares for; who like their tea in a mug and who prefers a cup and saucer? Who likes their toast cut into squares and who prefers triangles?

When she’s not working, Suzanne loves spending time with her young family and being out in the countryside.

Georgie has been with the Trust, and Hayward Care Centre, since 2020 and previously ran a pub with her dad before. Her role now is to support residents however they need, promoting their independence. 

Georgie says that the best thing about her job is being there for the residents, day in, day out, and hearing about their lives, because everyone is different.

Outside work, Georgie likes to spend time with her family, including her nephews.