Brookside front


Ruskin Avenue
SN12 7NG
United Kingdom

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A warm welcome to our home

  • Dementia Care
  • Residential Care
  • Respite Care
  • Vaccinated against COVID-19

Brookside offers a homely environment, where the private bedrooms are your personal haven and there is a comfortable living area. The home also boasts a large open plan dining room, a residents' pub and a sweet shop.

Brookside Bar

Relax in our cosy lounge or on sunny days, in Brookside's carefully tended gardens where we also hold our summer garden party and giant bowling.

Brookside Garden

Services & Facilities

Our friendly, professionally trained team are on hand around the clock to support our residents, ensuring they spend their day how they wish and enabling them to enjoy a fulfilling and independent lifestyle.

The attentive care team focus on the individual needs of the residents, with a tailored care plan for each person. Their aim is to improve the quality of life for our residents by creating lovely, comfortable, homely surroundings and by providing care, activities and other services designed around each resident’s needs and wishes.


Meet the team

Brookside serves fresh, homecooked meals every day and there are always options to choose from. Incorporating home grown produce from our greenhouse and vegetable patch.

Brookside’s team operate ‘protected meal times’ meaning that when lunchtime comes around, all team members down tools and assist with service, enhancing the family feel.

A personal dining experience, residents are free to take meals in their room if they wish or join other residents in the main dining room to enjoy your food in a more social environment.

OSJCT Sample Menu

Download sample food menu

Hobbies don’t simply stop when living with us. Each home has a dedicated Activities Co-ordinator who works closely with our residents to create a programme of fulfilling activities and events, tailored around each resident’s requests, hobbies and interests. The programme of events and activities provide a source of fun and laughter, to help each resident live their life to the full and make new friendships.

OSJCT Activities Guide

A daily activity schedule for a home may include:

  • Performances from entertainers
  • Coffee mornings
  • Art and Craft clubs
  • Quiz Nights
  • Exercise classes such as Zumba and Thai chi.
  • Ice skating
  • Opera and theatre visits
  • Visits from local petting farms, reptile houses and PAT dogs.
  • Local school and nursery visits
  • Wine and cheese tastings

Download sample activities schedule

And that’s not all:

We’ve had silent discos, hoe downs, Chinese banquets, Oscar parties and so much more.

Many of the activities feature Reminiscence Therapy to aid those living with Dementia to remember events, people and places using sight, touch, taste, smell and sound.

Brookside is a much-loved hub within the local community and as such, there is never a dull moment. We run regular events for all to join in:

  • Bi-weekly coffee mornings
  • Care Home Open Day 
  • Summer and Autumn fetes
  • Harvest festivals
  • Christmas parties

View our full events calendar to see more upcoming events taking place at Brookside Care Centre.

May 2022

Care fees vary depending on the level of care required and this will be confirmed upon completion of a care assessment prior to moving into the home.

Below is indicative pricing for self-funded residents per week.

Care TypeFees FromFees To
Dementia Long Term£1245£1300
Dementia Respite£1370£1430
Residential Long Term£1125£1175
Residential Respite£1240£1345

Our home charges self-funder rates for the services we provide. We accept third party top ups for individuals funded by the Local Authority up to the self-funder rate.

We understand that paying for long-term care can often be a complex subject, and with several options available to you it can be confusing. You will find helpful guidance on our Paying for Care page


Key Facts

The Key Facts document contains information regarding this care home which can be used in comparison with other care homes or can be printed for reference and brought with you when you visit the home.

Brookside Key Facts Document

Meet the team

Home Manager

Home Manager, Dawn Wallburton, started her care career in 1988, working as a care assistant in the privately owned Shaw House in Melksham. When the owner closed the home in 2000 she joined the Miles Care agency in Melksham as a Carer. This career move fitted Dawn very well, as she was now also raising her young family. During the next two years whilst working for the agency, she worked in many care homes around Wiltshire.

Dawn returned to full time care work in 2002 by joining the disability nursing home, Cote House, in Chippenham. In 2005, she completed her City and Guilds NVQ Level 3 in Care. As she wished to continue learning and improving her care knowledge, Dawn was employed by the care company Community Access Network, as a Senior Support Worker. This was a new challenge for Dawn, as the job involved caring for and promoting independent living. 

Dawn has held various roles with the Trust, most recently Home Manager at Seymour House in Chippenham, before moving to Brookside in the summer of 2021.

Head Chef

Matthew has worked in the care sector since leaving school. Joining The Order of St John Care Trust in 2009, he has worked his way up from Kitchen Assistant to Head Chef, a position which he proudly holds today.

He is a people person and loves to see the smiles on the resident's faces when they have enjoyed their meal and have full tummies.

Matthew's job is busy and varied. He can be found doing anything from ordering food to planning menus and guiding and supporting his team. Matthew is passionate and understandably proud of his five-star food hygiene rating and is determined to maintain it. Matthew takes an active and engaged approach to planning by spending time with residents and their families to constantly improve and tailor the offering.

The most challenging part of Matthew's role is the big events hosted by Brookside which are open to the community. Usually around once or twice per month, Brookside will open the doors to the community and this means that sometimes Matthew's team are tasked with catering for around a hundred people. Matthew says however that his dedicated team always work well together to rise to the challenge.

Matthew loves the variety of his job and says there is nothing more satisfying than piles of empty plates.

In his spare time, Matthew loves sport and having just bought his first home he will be spending a lot of time doing DIY.

When you listen to Matthew talk about his job you will feel the passion pouring from him. He describes the people at Brookside as his family and his team as amazing. Matthew is determind not to let the difficulties of old age stop people from enjoying their food and will tailor his offerings to individuals particular needs, residents have entered Brookside

Head of Care

Paul Feddery is a Head of Care with over 20 years of experience within the care industry.

Paul has completed his NVQ Level 5 in Health and Social Care as well as Children and Young Peoples Services. He joined OSJCT in March 2018; bringing a passion for care as well as a desire to know and understand each resident he cares for. Paul enjoys getting to know not only the people within his team, but also makes a point of getting to know every resident’s individual likes and dislikes, hobbies and interests.

He joined the care industry when he was 17 years old due to his passion to help and care for people. Paul finds his role unique and loves the challenge of no two days being the same; working within dementia care he enjoys thinking outside the box.

Paul has spent time managing a residential home as well as starting up his own care company. He now prefers his role which allows him to take each shift as it comes and he takes pride and pleasure in focusing entirely on his residents.

In his spare time, Paul is a keen dog lover and has been all around the country, showing his dogs in various competitions, not to mention WINNING CRUFTS.

Activities Co-ordinator

Kay Reid is the Activities Co-ordinator at Brookside. She joined the care home in summer 2021. Kay has many years of experience in providing interesting activities for a variety of age groups. During her day she organises activities for residents, this may be a group or individual activity, depending on their needs and requirements.

Kay said: “I feel it is important for everyone to have the opportunity to engage in a variety of activities, linked to residents’ interests, and to enjoy events that they may not ordinarily do. It is important that everyone feels they are valued and have a life filled with fun and laughter. It is also important that residents have someone they can talk to and spend time with. My job is fulfilling, and no two days are the same.”

Care Leader

Elliott Sears has worked in the care industry for over seven years. He joined Brookside five years ago, originally as a Carer. Elliot became Care Leader in 2019. Elliot is undergoing his Level 3 in Care Lead to continually progress.

Care Leader

Dawn Whiffen has worked in care for the past 25 years. She has had a variety of different jobs in the care sector, ranging from domiciliary care to a rehabilitation team member working alongside physiotherapists and occupational therapists. In this time, she has achieved NVQ 2 and NVQ 3 in Health and Social Care.

Dawn started her Brookside journey in 2017 as a Carer and, has recently worked her way up to Care Leader. Dawn said: “I was fortunate to be nominated for Carer of the Year 2021 and I was very lucky to have been presented with this Award, which I am very grateful for.”

Head of Care

Victoria Hawkes has been with the Trust for nearly ten years, she started as a Carer and worked her way up to Head of Care at Brookside. She has worked in three homes, and they have all left their mark on her as a person. She very much enjoyed and learned from her role as End-of-life Lead and Medication Lead, which she said also helped her in her personal life.

Vicky has accomplished her Level 2 and 3 in Health and Social Care and she is now working towards her Level 4. Vicky said: “I enjoy meeting new people and supporting our residents in their time of need. Brookside for me is not just a place of work as we are all a family here.”

Night Care Lead

Maria has been in the care industry for 14 years and have worked at Brookside for 13 of them. She started work in Brookside in 2008 and has been a Night Care Lead since 2014.

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