Alexandra (Alex) joined the Trust in April 2018 as a Trainee Home Manager and quickly advanced to become the Home Manager of Lake House in December 2018.

Her career in care began in 2008 as a domiciliary carer. Over the years, Alex has progressed through various roles, eventually becoming a registered Domiciliary Care Manager. At that point, she decided to take her career in a new direction by applying her skills and experience to the care home sector. This led her to apply for and secure the Trainee Home Manager position. Alex holds a Level 5 qualification in Care Management and is currently pursuing a degree in social care through the Open University.

Outside of her role at Lake House, Alex enjoys spending time with her young family, walking her dog, and exploring the countryside.

Sarah is Lake House’s Admin Assistant and will be the first to offer a very warm welcome to all visitors. She joined Lake House in 2015 and brought with her many years’ experience of working in care and nursing. Along with nursing qualifications, Sarah holds an NVQ Level 4 (Management) and Certificate in Health and Social Services Management.

Sarah enjoys the varied and busy nature of her role; whether she is organising staff rotas, reviewing residents’ financial accounts or meeting a new resident and their family, Sarah is often the go-to person for information in the home and she is always willing to assist where she can.

Sarah feels privileged to work in the residents’ home and is dedicated to fulfilling residents’ wishes, whether that involves popping to the shop for them or something as simple as making them a cup of tea. Sarah works closely with the Activities Coordinator and Chef to arrange entertainment and parties for their residents and families. She also updates family members regularly to tell them about all the exciting things going on at Lake House with her weekly email communication. 

Daria has dedicated 24 years to the care sector, beginning her career as a carer before progressing to Care Leader and eventually becoming Head of Care. Daria holds an NVQ Level 3 in Social Care and is also a certified Moving and Handling Trainer. In addition, she serves as the Medication Lead, ensuring safe and effective medication management across the service.

Originally from the Philippines, Daria came to the UK in 1988. Her passion lies in caring for and protecting residents, with a particular focus on supporting those living with dementia.

Outside of work, Daria enjoys cooking and spending time with her family, including her two sons and two grandchildren.

Karla joined in 2015 as a Kitchen Assistant and progressed to Cook in 2018. After completing her Level 3 qualification in Catering, Karla became Head Chef in 2023. Her passion for catering, particularly baking, has been a driving force throughout her career.

With previous experience as a carer, Karla has a deep understanding of the needs of the residents, which informs her approach to creating nutritious and enjoyable meals.

In her spare time, Karla enjoys going on holiday and is very family-oriented, especially close to her grandmother, niece, and nephew.

Shivam joined the Trust three years ago as a Carer and was promoted to Care Leader after just four months. Before moving to the UK, Shivam spent 20 years in India serving as a paramedic in the air force, bringing a wealth of medical experience to his current role.

His wife is a nurse at the Horton hospital in Banbury, and together they relocated to the UK to continue their careers in healthcare.

Outside of work, Shivam is a passionate cricket fan and enjoys spending time with his children.

Jo has dedicated 31 years to the care profession, with 20 of those years spent at The Order of St John Care Trust, where she was recently honoured with a 20-Year Long Service Award. She holds an NVQ Level 2 qualification in care and brings a wealth of experience to her role. In February 2023, Jo became the Activities Coordinator for Lake House. She develops a varied activity programme tailored to residents’ preferences and abilities, working closely with entertainers and involving the wider community to ensure fresh and engaging activities each week. Jo’s energy and enthusiasm shine through in her work, and she loves bringing smiles and laughter to the residents every day.