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Windsor Street Care Entrance

Windsor Street Care Centre

Windsor Street
GL52 2DG
United Kingdom

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A warm welcome to our home

  • Dementia Care
  • Nursing Care
  • Residential Care
  • Respite Care
  • Vaccinated against COVID-19

This delightful home is split into 5 households, each with a different specialist focus, to ensure that residents enjoy more of a home-from-home experience. Within each household there is an individual care team, a sitting room and dining room.

Windsor Street Care Dining Room

The five households and their specialities:

  • Kensington – Residential
  • Blenheim – Residential dementia
  • Sandringham – Residential dementia
  • Hampton – Residential dementia
  • Balmoral – Nursing

Alongside the first-class care we provide, it's our wealth of facilities and activities that really stand out. The purpose-built home environment has been specifically designed to support the needs of older people and those with dementia, from aiding memory in day-to-day living and reminiscence therapy, to reinforcing personal identity and navigating the home.

Windsor Street Care Garden

Individual rooms are tastefully and decorated with luxury fittings and furnishings. All rooms also have en-suite facilities, remote controlled colour television and a state-of-the-art nurse call system. A personal haven for each resident. For residents wishing to bring their own furniture and to personalise their room, this is of course possible, just speak to our team when you visit.

Windsor Street Care Bedroom

The home has extensive outdoor areas including a safe, much loved and nourished landscaped garden where regular activities take place throughout the year. In addition, communal balcony areas where residents can sit and enjoy the views or to help if they are of the green fingered type and have an interest in gardening and potting of plants.

Windsor cinema room

The sunny garden is protected from the wind and has been designed to ensure residents can enjoy maintaining the space as much we do. We hold barbeques and parties throughout the summer months and enjoy firework evenings and winter festivities too.

There are a number of wooden benches, chairs and tables so that residents are able to sit and talk to each other in the warmer months with many enjoying having their lunch outside.

Windsor Street Care Garden

Services & Facilities

Our friendly, professionally trained team are on hand around the clock to support our residents, ensuring they spend their day how they wish and enabling them to enjoy a fulfilling and independent lifestyle.

The attentive care team focus on the individual needs of the residents, with a tailored care plan for each person. Their aim is to improve the quality of life for our residents by creating lovely, comfortable, homely surroundings and by providing care, activities and other services designed around each resident’s needs and wishes.


Meet the team

The talented chef and kitchen team prepare tasty, home-cooked meals on site daily from our own kitchens. We source quality produce for our excellent breakfast, lunch and dinner menus. All-day dining is available for lighter meals and snacks and all dishes are carefully balanced to get the best nutritional value and cater for individual dietary requirements and preferences.


Seasonal produce is chosen whenever possible and of course, relatives and friends are always welcome to join us. The menus change daily and the kettle is always on. Our chef bakes every day so there is always a fresh cake for residents, friends and family to enjoy.

Each of the households has their own small kitchen dining room where residents can take their meals if they wish. Residents are also encouraged to help prepare their own food and to make snacks whenever they choose.

Download sample food menu

Whether it’s wet or dry outside, we at OSJCT feel that activities are essential in providing the best caring environment to live in.

Hobbies don’t simply stop when living with us at Windsor Street. We have two dedicated Activities Co-ordinators who works closely with our residents to create a programme of fulfilling activities and events, tailored around each resident’s requests, hobbies and interests. The programme of events and activities provide a source of fun and laughter, to help each resident live their life to the full and make new friendships.

We are also fortunate to have the support of many volunteers of all ages from the local community, strengthening our links to this thriving town. Here is a sample of activities on offer:

  • Trips to garden centres, cafés, pubs, sporting events, National Trust parks, wildlife parks, aquariums and museums.
  • Visits from Pets as Therapy Dogs
  • Exercise and wellness activities, for example Seated Yoga, Zumba
  • Fun activities with the local toddler and nursery group’s
  • Board game competitions and quizzes
  • Race days
  • Music therapy sessions
  • Gardening
  • Arts and crafts
  • Communal Church services

OSJCT Activities Guide

Download sample activities schedule

With so many well-being activities for body and mind on offer, we also recognise that everyone needs some personal space for relaxation and mindfulness for personal reflection. The cosy lounges offer an opportunity for some quiet time or to host family and friends.

And that’s not all:

We’ve had silent discos, hoe downs, Chinese banquets, Oscar parties and so much more.

Many of the activities feature Reminiscence Therapy to aid those living with Dementia to remember events, people and places using sight, touch, taste, smell and sound.

Our location is within a vibrant community, meaning there's never a dull moment. We run regular activities for all to join in:

  • Coffee mornings
  • Care Home Open Day
  • Summer and Autumn fetes
  • Christmas parties

View our full events calendar to see more upcoming events taking place at Windsor Street Care Centre.

October 2021

Care fees vary depending on the level of care required and this will be confirmed upon completion of a care assessment prior to moving into the home.

Below is indicative pricing for self-funded residents per week.

Care TypeFees FromFees To
Dementia Long Term£1300£1350
Dementia Respite£1430£1485
Nursing Long Term£1450£1450
Nursing Respite£1595£1595
Residential Long Term£1195£1250
Residential Respite£1315£1375

Our home charges self-funder rates for the services we provide. We accept third party top ups for individuals funded by the Local Authority up to the self-funder rate.

We understand that paying for long-term care can often be a complex subject, and with several options available to you it can be confusing. You will find helpful guidance on our Paying for Care page.


Key Facts

The Key Facts document contains information regarding this care home which can be used in comparison with other care homes or can be printed for reference and brought with you when you visit the home.

Windsor Street Key Facts Document

Meet the team

Home Manager

Marzanna Urbaniak joined the Trust 4 years ago and has over 24 years of nursing experience.  Having worked as care leader, nurse and deputy manager in 2019 she became the home manager of Windsor Street Care Centre. 

Marzanna has been with Winsdor Street for two years and has fantastic relationships with colleagues, relatives and their families. 

Marzanna prides her herself on being committed to care, enabling all to have fulfilling lives. 

Customer Relations Manager

Olivia joined OSJCT in October 2020; Olivia brings a wealth of experience having previously worked in home care for the elderly. Olivia is the main point of contact for new residents and their families, she loves supporting families and helping others.

A typical day for Olivia starts with an early morning visiting her pony, Parsnip, Olivia then spends her day with our residents and their families or meeting new people within the local community.

Olivia said, “I chose to work in the care industry because helping others and being kind is a wonderful feeling. My Grandma is my biggest inspiration, I love learning from her and using that knowledge to bring joy to others”.

When Olivia has some free time, she can either be found gallivanting across the Cotswolds countryside on her pony Parsnip, playing the piano, spending time with her family, or dabbling in photography. Olivia also volunteers for the Gloucestershire Motor Neurone Disease Association; she attends their monthly committee meetings and supports them with their social media and helps with their fundraising.

Activities Coordinator

Naomi started working at Windsor Street in 2020. She initially joined as a Housekeeper but was offered the role of Activities Coordinator after taking a keen interest in supporting and running activities.

“After 9 months I was offered the role of Activities Coordinator. I have always been interested in coordinating events and activities. This is a role I am very happy and proud to be in.”

Within her role of Activities Coordinator, Naomi is able to utilise her musical talents which include playing the guitar and piano.

“Before I started at Windsor Street, I studied Creative Writing at the University of Gloucestershire. During this time, I organised many musical events and open mic nights in and around the Cheltenham area.”

Whilst Naomi enjoys being creative in her role, it is not her favourite part of working at Windsor Street.

“My favourite thing about Windsor Street is our amazing residents. I love seeing them happy and, after getting to know them over a period of time, learning about their particular quirks and characteristics.”

Finally, when she was asked what her favourite memory has been so far at Windsor Street, there was one particular memory that came to Naomi’s mind.

“One particular memory I have at Windsor Street was when I was helping a resident with dementia solve a jigsaw. He started out rather nervous and wasn't entirely sure what to do. After a cup of tea and a few silly jokes from me, he opened up. He became suddenly jolly and competitive, rushing to solve the jigsaw before me. After that, I always make sure I pop in to see him and offer him another jigsaw challenge. We have become wonderful friends.”

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