Windsor Street Care Centre

Windsor Street, Cheltenham, GL52 2DG, United Kingdom

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  • Dementia Care
  • Residential Care
  • Respite Care
  • Nursing Care
  • Day Care
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A warm welcome to Windsor Street Care Centre

Tucked away on a peaceful residential street in north Cheltenham with ample parking and conveniently situated for the very best local amenities, Windsor Street Care Centre is a modern, purpose-built home offering tailored residential, nursing, dementia, respite and day care for up to 81 residents.

With elegant surroundings, award-winning carers, and a true focus on individual wellbeing, Windsor Street is a place to feel safe, valued and at home.

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A stylish and welcoming place to call home

Our purpose-built home features well-designed fully ensuite bedrooms, each equipped with a modern nurse call system for peace of mind. Residents are encouraged to personalise their rooms with favourite belongings to create a space that’s truly their own.

Windsor Street is divided into five smaller households, each with its own character and dedicated care team. Every household includes its own comfortable lounges and elegant dining areas, helping to create a warm, family-like atmosphere where everyone feels they belong.

Nature, connection and joy

Our beautifully landscaped garden has been thoughtfully designed to stimulate the senses and support wellbeing. From water features to raised flowerbeds, there’s something for everyone to enjoy - whether you’re green-fingered or simply love to sit outdoors.

Family and friends are always welcome to join residents on the terrace for a glass of wine in the sunshine, and in the warmer months, our team regularly hosts garden parties and barbecues for all to enjoy.

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Living life to the full

Our approach to care is about more than just meeting needs - it’s about supporting people to live life their way.

Residents help shape our vibrant activities programme, which includes everything from crafts, music and gardening to day trips, theatre outings and seaside visits. Whether it’s a quiet coffee in town or an afternoon at the races, every experience is designed to promote connection, joy and independence.

Hairdressing, chiropody, physiotherapy and other regular services are also available on-site for comfort and convenience.

Continuity of care and peace of mind

At Windsor Street, we’re proud to provide a full range of care, so residents can continue living in the place they know and love, even if their needs change over time.

Our home is specially designed to support people living with dementia, and residents benefit from access to our own Admiral Nurses - dementia care specialists trained by Dementia UK. These professionals offer life-changing guidance and emotional support to both residents and families, helping everyone feel better equipped and more at ease.

Whether someone joins us for short-term respite care or long-term support, our experienced team is here to provide personalised, compassionate care at every stage.

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Conveniently situated for the best of Cheltenham

Within walking distance of local shops and cafés, Windsor Street is a wonderful base from which to explore this beautiful Cotswolds town with your loved ones. The home enjoys ample parking and is within easy distance of the racecourse, situated to ensure it has a strong community feel.

Locals are often invited into the home to enjoy various events with the residents, from parties and outdoor screenings in the garden to Christmas fairs and musical soirées.

Care you can feel confident in

A first-class home that cares for its residents, has been consistent in its care for the past two years, nursing our loved one through Covid twice and bringing them back to good health. Couldn't ask for more.

Daughter-in-Law of Resident, Windsor Street Care Centre

Whether it’s wet or dry outside, we at OSJCT feel that activities are essential in providing the best caring environment to live in.

Hobbies don’t simply stop when living with us at Windsor Street. We have a dedicated Activities Co-ordinator who works closely with our residents to create a programme of fulfilling activities and events, tailored around each resident’s requests, hobbies and interests. The programme of events and activities provide a source of fun and laughter, to help each resident live their life to the full and make new friendships.

We are also fortunate to have the support of many volunteers of all ages from the local community, strengthening our links to this thriving market town. Here is a sample of activities on offer:

  • Trips to garden centres, cafés, pub’s, sporting events, National Trust parks, wildlife parks, aquariums and museums
  • Visit from Pets as Therapy Dogs
  • Exercise and wellness activities, for example Seated Yoga, Zumba
  • Fun activities with the local toddler and nursery group
  • Board game competitions and quizzes
  • Gardening
  • Arts and crafts
  • Communal Church services

With so many well-being activities for body and mind on offer, we also recognise that everyone needs some personal space for relaxation and mindfulness for personal reflection. The cosy lounges offer an opportunity for some quiet time or to host family and friends.

And that’s not all:

We’ve had silent discos, hoe downs, Chinese banquets, Oscar parties and so much more.

Many of the activities feature Reminiscence Therapy to aid those living with Dementia to remember events, people and places using sight, touch, taste, smell and sound.

The talented chef and kitchen team prepare tasty, home-cooked meals on site daily from our own kitchens. We source quality produce for our excellent breakfast, lunch and dinner menus. All-day dining is available for lighter meals and snacks and all dishes are carefully balanced to get the best nutritional value and cater for individual dietary requirements and preferences.

Seasonal produce is chosen whenever possible and of course, relatives and friends are always welcome to join us. The menus change daily and the kettle is always on. Our chef bakes every day so there is always a fresh cake for residents, friends and families to enjoy.

Each of the households has their own small kitchen dining room where residents can take their meals if they wish. Residents are also encouraged to help prepare their own food and to make snacks whenever they choose.

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Sarah Howse

Deputy Home Manager

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Sarah Howse

Deputy Home Manager

Sarah has been with the Trust since the end of 2010. She began as a carer in Stow-on-the-Wold, and also in Jubilee Lodge in Bourton on the Water. Sarah moved to Cheltenham and transferred to Windsor Street in 2013, where she was promoted to Night Care Leader. In 2018, Sarah was seconded to The Lakes, and came back to Windsor Street, as Head of Demetia Care. She was promoted again in February 2019, becoming Acting Deputy Manager, a position which was soon made permanent. 

Sarah has completed the Health and Social Care levels 2 and 3, Dementia Level 3 and just completed her Level 5 qualification.

Sarah enjoys the challenge of ensuring our residents live their life as if they were at home, with dignity and respect, and fulfilling their wishes.

Out of work, Sarah has a young grandson who is her world, so she spends her free time with him, going on trips to the seaside and other places of interest to him.

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Beata Beevor

Activities Co-ordinator

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Beata Beevor

Activities Co-ordinator

Bea has been an Activity Coordinator at OSJCT since November 2019 and at Windsor Street since September 2022. She is passionate about her role, brings a person-centred approach to her work, and ensures that residents actively participate in community activities.  She is also the Dementia and End of Life Champion at Windsor Street Care Centre, focusing on fostering independence among residents. 

Her qualifications include being a Neuromuscular Massage Therapist, holding a Diploma in Care RQF - Adult Care - Activity Coordinator path, and achieving Principles of End-of-Life Care Level 2 and Level 3. Bea has also completed courses in Grief and Bereavement Counselling Diploma and Dementia Care Level 2. Beyond her professional commitments, Bea leads a Bereavement Cafe and an End-of-Life Cafe, connecting Windsor Street with the Cornerstone Centre Community Hub. 

In her free time, Bea finds joy in regular seaside visits with her husband and dog Olav, indulging in her passion for body boarding, especially during the winter months.

Care fees vary depending on the level of care required, and this will be confirmed upon completion of a care assessment prior to moving into the home.

Below is indicative pricing for self-funded residents per week.

Care Type Fees From Fees To
Dementia Long Term £1,660 £1,765
Dementia Respite £1,865 £1,990
Nursing Long Term £1,963 £1,963
Nursing Respite £2,158 £2,158
Residential Long Term £1,555 £1,660
Residential Respite £1,745 £1,870

Our home charges self-funder rates for the services we provide. We accept third party top ups for individuals funded by the Local Authority up to the self-funder rate.

We understand that paying for long-term care can often be a complex subject, and with several options available to you it can be confusing. You will find helpful guidance on our Paying for care page.

Key facts

The Key Facts document contains information regarding this care home which can be used in comparison with other care homes or can be printed for reference and brought with you when you visit the home.

Where to find us

51.908040837128, -2.0630019710251

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Windsor Street Care Centre

Windsor Street, Cheltenham, GL52 2DG, United Kingdom

Get directions
  • Dementia Care
  • Residential Care
  • Respite Care
  • Nursing Care
  • Day Care
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